Return Policy
At TapEazy Cards, we aim to provide you with the best products and services. If you find the need to return or exchange an item, please review our return policy below:
Returns and Exchanges
1. If you receive a damaged or defective product, please contact us within 7 days of receiving the item.
2. To initiate a return or exchange, please email us at info@tapeazy.io with your order details and reason for the return.
3. We may require photographic evidence of the issue for our records.
4. Once we approve the return or exchange, we will provide you with instructions on how to proceed.
Conditions for Returns and Exchanges
1. Returns or exchanges are accepted within 7 days of the purchase.
2. The item must be in its original condition, unused, and in its original packaging.
3. Returns without the original packaging or missing components will not be accepted.
4. Shipping costs for returns or exchanges are the responsibility of the customer unless the product is damaged or defective.
Refunds
1. Refunds will be issued in the original form of payment used for the purchase.
2. Please allow 4 business days for the refund to be processed after we receive the returned item.
Non-Returnable Items
1. Customized or personalized items are not eligible for return or exchange unless they are damaged or defective.
2. Gift cards and downloadable products are non-returnable and non-refundable.
Contact Us
If you have any questions about our return policy or need assistance with a return or exchange, please contact us at info@tapeazy.io . Your satisfaction is important to us, and we are here to help.
Last updated: 07/08/2023
Thank you for choosing TapEazy Cards.